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Frequently asked questions

How do I track my order?

Use « Track my order » with your reference and email address. No account needed.

Which payment methods do you accept?

Cash on delivery for physical goods, and bank card (CMI) for all orders. Digital products must be paid by card.

When do I get my file?

The download link appears in your account as soon as payment clears.

Updated on 05/08/2026